About Us

Mila has always been surrounded by animals. Growing up, her happiest memories were filled with the sound of little paws running across the floor and the soft purrs of cats curled up by her side. Dogs, cats, rabbits, and even the occasional rescued stray — they weren’t just pets, they were family.

In 2009, Mila decided to turn that lifelong love into something greater. She opened a small pet shop in Manchester, a cozy place where families could find not only toys, treats, and essentials, but also kindness, advice, and a shared passion for giving pets the best life possible. For more than 12 years, the shop became a local meeting point for pet lovers, a warm place where wagging tails and curious whiskers were always welcome.

When the pandemic forced the shop to close its doors, it felt like the end of an era. But what started as heartbreak soon became a new opportunity. Mila realized her mission didn’t have to stop — it could grow even bigger. Moving online meant being able to share her carefully chosen products with pet owners everywhere, not just in her neighborhood.

Today, Mila’s Pet Shop is more than an online store. It’s a tribute to the unconditional love pets bring into our lives. Every toy, every treat, and every accessory is selected with the same care and joy Mila showed in her little shop in Manchester. Because at Mila’s, we believe pets aren’t just animals... they’re Family.